e-commerce


From 1 March 2011, there is an important change in the legal scope of the Committee of Advertising Practice (CAP) Code, which will be extended to include:

Advertisements and other marketing communications by or from companies, organisations or sole traders on their own websites, or in other non-paid-for space online under their control, that are directly connected with the supply or transfer of goods, services, opportunities and gifts, or which consist of direct solicitations of donations as part of their own fund-raising activities.”

As CAP point out, this doesn’t rule out promoting causes or ideas (which may be the case with campaign groups or social enterprises), although it does cover any material that in any way solicits donations. Nor does it mean that websites cannot contain material – such as editorial or public relations material – that is not marketing.

But the revised Code recognises that web pages, email campaigns or social media presences (your Facebook page or LinkedIn group are both “non-paid-for space online under your control”) don’t need to quote a price or include a ‘Buy Now’ button to fall within the extended remit, nor do they need to “seek overtly an immediate or short-term financial transaction or include or otherwise refer to a transactional facility”.

The ASA and CAP will be allowing a six month period of grace to raise awareness and educate business on the new requirements of the CAP Code, and that period of time could be wisely spent seeking their advice and that of your Internet services partners and providers.

Add to: Facebook | Digg | Del.icio.us | Stumbleupon | Reddit | Blinklist | Twitter | Technorati | Yahoo Buzz | Newsvine

Given the recent economic turmoil, it’s easy to overlook the success of e-commerce in the UK. A recent Boston Consulting Group report highlighted figures that should give hope to those with e-commerce businesses or ambitions.

Even with broadband not yet nationally universal, the UK is a global e-commerce leader: we have the world’s highest online spend per capita. In 2009, the Internet contributed nearly £100bn – 7.2% of GDP – to the economy, and we have the second largest online advertising spend in the world.

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Beat the VAT increaseAs announced by the Government in the Emergency Budget in June this year, the VAT rate increases from its current rate of 17.5% to 20% on 4th January 2011.

We may be web-developers, 3d modellers and Internet strategy consultants rather than economists, but we have a sound grasp of business too and we realise that any opportunity to save costs is an opportunity to be firmly grasped. (For some business tips, see our earlier post: Be Your Own Chancellor.)

Quantitative easing on the Bank of England’s scale is beyond our current capabilities, but we can do something that not helps our customers with an on-going cost – the hosting of their websites – but also thanks them for their on-going loyalty.

Any Virtual Viewing web-hosting customer who pays for their hosting in 2011 before 23 December 2010 can therefore save themselves the cost of next year’s VAT increase and rest assured during the coming year that one cost is not only already fully met, but that a cost hike has been avoided.

To arrange for invoicing, please contact accounts@virtualviewing.co.uk and we’ll take care of the rest.

As we have detailed in a previous blog posting (Education, education, education …), Virtual Viewing is firmly committed to playing a role in the education of tomorrow’s workforce, recognising the importance not just of producing a future workforce with the skills and attitudes to best serve business and the economy, but of ensuring that students receive the best and most relevant education that they can so. It was in this capacity that Stewart Bailey, Virtual Viewing’s MD (view an online profile and video interview), recently addressed an audience of BSc Business Enterprise students at the University of Buckingham.

Three obvious questionsHis talk delivered a core message for anyone with ambitions to their own business – be prepared, you’re in for the long haul – and the mixture of levity and seriousness with which the message was delivered was captured in the title: “Boy, they never told me it’d be this hard!”

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Video is making a real difference to our online viewing experience, and many companies are now exploring the best way to incorporate video into their online presence. Online viewing is growing dramatically, providing significant and unique opportunities to grow brand awareness, convey company missions, values and ethos, promote both products and services, drive web traffic and uplift sales in B2B and B2C marketing – an opportunity that Virtual Viewing, working in partnership with A2S Works, can help you to realise.

They say a picture paints a thousand words: moving pictures say even more. The following video illustrates just some of the points we make in this article (as well as introducing us):

So where do you start? – read on to find out more.

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Northampton University has recently expanded its Portfolio Innovation Centre, based at the University’s Avenue Campus. Now trebled in size to a three-storey building, the centre offers working space and networking opportunities to some of the region’s most exciting creative, digital and design companies – a industry sector that over £600 million into the region’s economy ever year.

Naturally these include Virtual Viewing, who have recently opened an office in the Centre (you can contact us there on 01604 779026).

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Milton Keynes Business Resilience ForumOne aspect of business life that is often overlooked is Business Continuity and Resilience – the planning and operational procedures that will ensure that businesses are not unduly vulnerable to external threat from a wide range of factors that range from fire or flood to terrorist attack. Vulnerability affects not just the companies concerned, but has knock-on effects across the local business community where customers or suppliers are otherwise critically affected – a lesson that is important to Virtual Viewing’s MD, Stewart Bailey, who has recently been appointed to the Lead Team of Milton Keynes Business Resilience Forum (MKBRF). Piers Benn, Strategic Risk and Business Continuity Manager, Milton Keynes Council, welcomed the appointment, saying: “Stewart Bailey will bring valued insight and expertise to the Team”.

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If you follow the media’s coverage of the media itself, you’ll be aware of plans for some daily newspapers – currently available to read pretty much in their entirety free of charge online – to put their content behind ‘paywalls’. There are complex business reasons at play: newspapers are struggling financially as more of us get our news from the web. Google and other search engines make it easy to browse not just the country’s but the world’s newspapers in an instant. Indeed, people use Google – making Google profitable – to access newspapers online, who make nothing from the transaction. Old business models are being outstripped not just by technology, but by the way we use it.

But listening to James Hewitt, editor of The Times, being interviewed on The Today Programme recently, he raised a point that is hugely relevant to all websites – whether or not they charge for access beyond their first page. That first page – usually your Home Page – is not just a gateway: it’s also a lure to tempt people to explore further, and an advertisement for what they will find inside. Hewitt drew the comparison of a newsstand: customers see only the front page – and usually just the top half of it. That view must tempt them to buy the paper, confident about its content.

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As a company that’s always been proud to play an active part in the community life of Milton Keynes – a city that has, in its turn, played a key role in our development – we have been sponsoring Marshall MK Lions, the city’s basketball league team, since 2003.

Like us, the Lions play an active part in the life of the city, sharing our concern for education and the development of future generations through their MK Juniors team and programme. The club has also established a network of Lions clubs that cater for adults and young children who want to play basketball beyond school level. This outreach programme includes both local leagues and tournaments, to give young players experience of competitive playing alongside developing their sports skills.

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That was, of course, one of the battle cries of the 1997 Election campaign. 13 years on, education may have had a lower profile in the current campaign, but – for today’s learners, for teachers and lecturers, for parents, and for the businesses that will employ those finishing their education – it is no less critical.

Virtual Viewing is firmly committed to playing a role in the education of tomorrow’s workforce, as we recognise the importance not just of producing a future workforce that has the skills and attitudes that will serve business and the economy best, but of ensuring that students receive the best and most relevant education that they can so that they are best equipped to play a future role.

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